About Us Research Services News Events Analysts Login 聯繫我們お問い合わせ
Save my password


Diane Myers
Diane Myers

Research Director, VoIP, UC and IMS +1 408.583.3391
twitter: @dianemyers

Joining Infonetics (now IHS) in December 2008 and leveraging 20 years of telecom industry analyst and marketing experience, Diane Myers is widely regarded as one of the VoIP industry's top analysts. She is a meticulous researcher with expertise in identifying new markets, product positioning, messaging, strategic planning, competitive analysis, enterprise trends, and service provider go-to-market strategy.

Diane leads IHS’s carrier VoIP/IMS and enterprise telephony coverage, authoring numerous market share and forecast reports, service provider and end-user studies, and Continuous Research Service (CRS) research notes. She specializes in PBXs and unified communications (UC), session border controllers (SBCs), service provider VoIP and IMS equipment, cloud UC services, SIP trunking, residential VoIP, Diameter signaling, WebRTC, and adoption trends of service providers and businesses.

Prior to Infonetics, Diane was the Strategic Marketing Director for VoIP application software vendor BroadSoft, and the Program Manager at Stratecast Partners, where she provided strategic analysis and quantitative assessments of communications services to incumbent service providers and competitive operators. Diane is also a former senior manager at FORE Systems (Marconi Communications), where she helped build the Market Intelligence Group, and a senior analyst at In-Stat, NCR, and Eastman Kodak.

An influential thinker and speaker, Diane is frequently quoted in trade and business press, including The Wall Street Journal, Investor’s Business Daily, Total Telecom, Network World, and FierceMarkets publications, and is a highly-sought conference panelist, moderator, speaker, and content developer. Diane also serves as an expert judge for industry and technology awards, such as the GSMA’s Global Mobile Awards and Informa’s IMS Industry Awards.

As a consultant to startups, service providers, vendors, and the investment community, Diane helps clients identify new market opportunities, provides due diligence, and advises on positioning, product development, and business plans.

Diane received her bachelor's degree from Michigan State University and a master's degree from Thunderbird, School of Global Management.

Diane Myers authors or co-authors the following services:

Market Size, Market Share, and Forecast Services
  • Business Cloud VoIP and UC Services
  • Diameter Signaling Control
  • Enterprise Session Border Controllers
  • Enterprise Unified Communications and Voice Equipment
  • IMS
  • IMS Service Strategies and Vendor Leadership
  • NFV Hardware, Software, and Services
  • Service Provider VoIP and IMS Equipment and Subscribers
  • SIP Trunking Services
  • Total Fixed and Mobile Subscribers Pivot
  • VoIP and UC Services and Subscribers
  • VoLTE and OTT Mobile VoIP Services and Subscribers

Global Service Provider Surveys
  • IMS Service Strategies and Vendor Leadership
  • SBC Strategies and Vendor Leadership

  • Cloud UC
  • Enterprise Networking and Communication Equipment
  • IMS
  • SIP Trunking
  • Telecommunications Equipment

Continuous Research Services
  • VoIP, UC, and IMS




























"We are forecasting global SaaS revenue to more than double from 2013 to 2018, from just over $600 million to nearly $1.4 billion in 2018."

Jeff Wilson, Principal Analyst,


Subscribe to free Infonetics research briefs by topic Follow Infonetics on Twitter for breaking news Follow Infonetics on LinkedIn for news and more


To receive complimentary Infonetics Research newsletters with report highlights and analyst commentary, sign up here.


Interested in buying a report or discussing a consulting project? Please contact sales.

New! Download 2015 Research Lineup
Download 2014 Research Lineup
Download 2013 Research Lineup
Infonetics Webinar Program