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Diane Myers
Diane Myers

Principal Analyst, VoIP, UC, and IMS +1 408.583.3391
twitter: @dianemyers

Joining Infonetics Research in December 2008 and leveraging 18 years of telecom industry analyst and marketing experience, Diane Myers is widely regarded as one of the VoIP industry's top analysts. She is a meticulous researcher with expertise in identifying new markets, product positioning, messaging, strategic planning, competitive analysis, enterprise trends, and service provider go-to-market strategy.

Diane leads Infonetics' carrier VoIP/IMS and enterprise telephony coverage, authoring numerous market share and forecast reports, service provider and end-user studies, and Continuous Research Service (CRS) research notes. She specializes in IP and TDM PBXs and unified communications (UC), enterprise session border controllers (SBCs), service provider VoIP and IMS equipment, hosted VoIP and UC services, SIP trunking, residential VoIP, and adoption trends of service providers and businesses. She is also expanding Infonetics' coverage into new areas such as Diameter signaling and WebRTC.

Prior to Infonetics, Diane was the Strategic Marketing Director for VoIP application software vendor BroadSoft, and the Program Manager at Stratecast Partners, where she provided strategic analysis and quantitative assessments of communications services to incumbent service providers and competitive operators. Diane is also a former senior manager at FORE Systems (Marconi Communications), where she helped build the Market Intelligence Group, and a senior analyst at In-Stat, NCR, and Eastman Kodak.

An influential thinker and speaker, Diane is frequently quoted in trade and business publications, including The Washington Post, Investor's Business Daily, The Boston Globe and Total Telecom, and is a highly-sought conference panelist, moderator, speaker, and content developer.

As a consultant to startups, service providers, vendors, and the investment community, Diane helps clients identify new market opportunities, provides due diligence, and advises on positioning, product development, and business plans.

Diane received her bachelor's degree from Michigan State University and a master's degree from Thunderbird, School of Global Management.

Diane Myers authors or co-authors the following services:

Market Size, Market Share, and Forecast Services
  • Business Cloud VoIP and UC Services
  • Diameter Signaling Control
  • Enterprise Session Border Controllers
  • Enterprise Unified Communications and Voice Equipment
  • IMS Service Strategies and Vendor Leadership
  • IMS Vendor Scorecard
  • NFV Hardware and Software
  • Service Provider VoIP and IMS Equipment and Subscribers
  • SIP Trunking Services
  • Total Fixed and Mobile Subscribers Pivot
  • VoIP and UC Services and Subscribers
  • VoLTE and OTT Mobile VoIP Services and Subscribers

Global Service Provider Surveys
  • IMS Service Strategies and Vendor Leadership
  • SBC Strategies and Vendor Leadership

  • Cloud UC
  • Enterprise Networking and Communication Equipment
  • IMS Vendor Scorecard
  • SIP Trunking
  • Telecommunications Equipment

Continuous Research Services
  • VoIP, UC, and IMS




























"The cost and time associated with subscriber data integration and migration are significant barriers to subscriber intelligence projects."

Shira Levine, Directing Analyst, Service Enablement and Subscriber Intelligence


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