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Boston, MASSACHUSETTS, August 26, 2009—Communications market research firm Infonetics Research released the second quarter (2Q09) edition of its Enterprise Telephony market share and forecast report, which tracks TDM PBX and KTS phone systems, IP PBX phone systems, IP phones, and VoIP gateways.
ANALYST NOTE
“The North American PBX market posted strong results in the second quarter, with a 12% sequential gain. North America declined by more than 20% two quarters in a row, and we are finally seeing some signs of normalcy returning to the market. On the other hand, the Asia Pacific market was down 12%, pulled down by seasonal buying factors. The overall improvement in revenue is a welcome sign, but the difficult worldwide economic climate continues to weigh heavily on the PBX market,” says Matthias Machowinski, directing analyst for enterprise voice and data at Infonetics Research.
REPORT HIGHLIGHTS
- In 2Q09, worldwide sales of PBX and KTS phone systems grew 1% sequentially, to $1.8 billion
- Sales of pure IP PBX phone systems increased 6% quarter-on-quarter, driven by the continued migration from hybrid to pure IP switching
- Vendor results were mixed in 2Q09, with overall revenue leaders Cisco, Avaya, Alcatel-Lucent, and Nortel posting gains, while other leaders, such as Siemens and NEC, lost share
- Shipments of IP phones, which are forecast to have a bright long-term future, increased 4% in 2Q09, more than the overall PBX market
- VoIP gateways are expected to be a $1.7 billion market by 2013
REPORT SYNOPSIS
Infonetics’ enterprise telephony report tracks 3Com, Aastra, AudioCodes, Alcatel-Lucent, Avaya, Cisco, Dialogic, D-Link, Mitel, NEC, Nortel, NET/Quintum, Samsung, ShoreTel, Siemens, Tadiran, Toshiba, Vertical, and others. The report provides worldwide and regional market size, market share, analysis, and forecasts through 2013 for TDM PBX and KTS systems, hybrid and pure IP PBX systems, IP PBX by system size, VoIP gateways, IP desk phones and IP soft phones.
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