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  Press Contact:
Matthias Machowinski
Directing Analyst, Enterprise Networks & Video
Infonetics Research
(408) 583-3363
matthias@infonetics.com
twitter: infonetics


Cisco takes lead in 2008 enterprise telephony market;
Alcatel-Lucent, Shoretel, Aastra sole 4Q08 winners

 

Boston, MASSACHUSETTS, February 25, 2009—Communications market research firm Infonetics Research released the fourth quarter (4Q08) edition of its Enterprise Telephony report yesterday. Highlights from the market research report follow.

REPORT HIGHLIGHTS

  • The worldwide enterprise telephony market dropped 14% sequentially in 4Q08 to $2.3 billion, with vendor revenue down for all types of equipment (pure IP PBX, hybrid PBX, and TDM PBX)
  • The main cause of the decline is the lack of new business creation and business expansion due to the difficult economic climate worldwide
  • Year-over-year, the overall PBX market is up 1.1%, with the IP PBX segments up and the TDM segment down as the market continues switching over from TDM to IP equipment and the economy tightens up
    • Pure IP PBX revenue grew 25% worldwide in 2008, sustained by new product introductions such as NEC’s new line of pure IP PBXs
  • Alcatel-Lucent, Shoretel, and Aastra are the only vendors posting PBX equipment revenue gains in the tough fourth quarter, with ALU’s revenue up 13% sequentially, due in part to seasonality, Shoretel’s revenue up 1%, and Aastra up 26%
  • Despite a quarterly revenue loss, Cisco maintains its lead in overall PBX/KTS revenue market share in 4Q08, and in 2008, grabbed the lead for the entire year for the first time as well
  • Worldwide IP phone shipments are down 9% in 4Q08, but are up from the year-ago quarter (4Q07) and for 2008


ANALYST NOTE

“Because of the significantly deteriorating worldwide economic conditions, we expect the overall enterprise telephony market to contract fairly significantly in 2009. Once the world's major economies start growing again, however, a recovery in the PBX market will follow. We expect the market to stabilize in 2010, resume growth in 2011, and hit double-digit annual growth by 2012.”

Matthias Machowinski, Directing Analyst, Enterprise Voice and Data, Infonetics Research


REPORT SYNOPSIS

Infonetics’ enterprise telephony report tracks 3Com, Aastra, AudioCodes, Alcatel-Lucent, Avaya, Cisco, Dialogic, Mitel, NEC, Nortel, Quintum, Samsung, ShoreTel, Siemens, Tadiran, Toshiba, Vertical, and others. The report provides worldwide and regional forecasts and market size for TDM PBX/KTS systems, IP PBX systems with hybrid and pure IP splits, IP PBX by system size, VoIP gateways, and IP deskphones and softphones. Pivot tables are included.


DOWNLOAD OR BUY THIS REPORT

To download this report if your organization has purchased it, or to download sample data from the report, log on to the portal above. For sales, contact Larry Howard, vice president, at larry@infonetics.com or +1 (408) 583-3335.


Infonetics Research (www.infonetics.com) is an international market research and consulting firm serving the communications industry since 1990. A leader in defining and tracking emerging and established technologies in all world regions, Infonetics helps clients plan, strategize, and compete more effectively.

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"We expect the overall enterprise telephony market to contract significantly in 2009 [but] once major economies start growing again, a recovery will follow."

Matthias Machowinski
Directing Analyst, Infonetics Research