Campbell, CALIFORNIA, October 7, 2009—Market research firm Infonetics Research released excerpts from its new SDP Deployment Strategies and Vendor Ratings: Global Service Provider Survey, conducted to determine worldwide operator thinking about service delivery platform drivers, barriers, strategies, and vendors. The survey is part of Infonetics’ Next Gen OSS and Policy Continuous Research Service (CRS).
“Our SDP survey confirms that getting services to market faster is the top driver for operators deploying service delivery platforms. In a market where Web-based competitors can create new services in a matter of minutes, incumbent operators understand that they must overcome their legacy constraints and improve the time it takes to deliver new services to their subscribers,” notes Shira Levine, directing analyst for next gen OSS and policy for Infonetics Research.
SDP SURVEY HIGHLIGHTS
- 82% of service provider respondents say getting services to market faster is definitely a driver for deploying service delivery platforms
- Messaging is a key application driving service providers to deploy SDPs, as more operators seek to integrate messaging services with social networking and other third-party applications
- In an open-ended question about service delivery platform market leaders, most service providers named Oracle as the top SDP vendor, followed by IBM
- Other companies making the list include Accenture, Aepona, Alcatel-Lucent, Ericsson, HP and Nokia Siemens
Service providers participating in Infonetics’ SDP survey rated five SDP vendors (Accenture, Alcatel-Lucent, Ericsson, IBM, Oracle) on 8 criteria: technology, product roadmap, security, management, price-to-performance ratio, pricing, financial stability, and service and support.
The service providers participating in the survey include four of the industry’s largest Tier 1 operators, as well as smaller incumbents, cable operators, MSOs, and wireless carriers that together represent 22% of the world’s telecom capex and 25% of the world’s carrier revenue, as reported in Infonetics’ Service Provider Capex, Opex, ARPU, and Subscribers service.
Survey respondents are purchase decision-makers at service providers that have already deployed an SDP (82%) or will by 2010 (18%). The bulk of respondents are in North America (45%) and Western Europe (46%), where most of the early SDP adopters are located; the remainder are based in Asia Pacific (9%).
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Infonetics Research (www.infonetics.com) is an international market research and consulting firm serving the communications industry since 1990. A leader in defining and tracking emerging and established technologies in all world regions, Infonetics helps clients plan, strategize, and compete more effectively.
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