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Campbell, CALIFORNIA, April 28, 2010—Telecommunications industry market research firm Infonetics Research (http://twitter.com/infonetics) released the first edition of its 2010 biannual Service Provider Outsourcing to Vendors market size, market share, and forecast report.
ANALYST NOTE
“As telecom service providers continue to operate in a low single-digit revenue and capped capex environment, they will be forced to outsource more and more tasks until only customer care, sales, marketing, and branding become their core business. Outsourcing is the only avenue left for them to cut operating expenses and beef up their margins, so we expect the outsourcing market to continue to grow,” explains Stéphane Téral, Infonetics Research’s principal analyst for mobile and FMC infrastructure.
SERVICE PROVIDER OUTSOURCING MARKET HIGHLIGHTS
- Worldwide, telecom service providers paid network equipment vendors $50.4 billion in 2009 for outsourced services
- Infonetics Research forecasts this segment of the outsourced services market to grow to $73.2 billion by 2014
- The biggest revenue-generating tasks that equipment manufacturers provide for telecom service providers are network maintenance, network build, network planning and design, and application service delivery
- Much of the growth in outsourced services is coming from EMEA (Europe, Middle East, Africa) and Asia Pacific
- IBM remains the worldwide revenue leader for outsourced services to telecom service providers, although its market share decreased 2 percentage points in 2009 and the competition is as close as it's ever been
- Outsourcing vendors with the largest revenue gains in 2009 include HP, Ericsson, Huawei and ZTE
REPORT SYNOPSIS
Infonetics’ Service Provider Outsourcing to Vendors report tracks the revenue vendors derive from the services they offer to their service provider clients, which include network planning and design, network build, network maintenance, operations, application service delivery, service provisioning and activation, and billing. The report tracks worldwide and regional market size, market share, and forecasts through 2014.
The report provides market share for Alcatel-Lucent, Ciena, Cisco, Comverse, ECI, Ericsson, Fujitsu, GENBAND, Hitachi, HP, Huawei, IBM, Juniper, Microsoft, Motorola, NEC, Nokia Siemens, Tellabs, UTStarcom, and ZTE.
RELATED RESEARCH AND MORE INFORMATION
Log on or join Infonetics’ portal at http://www.infonetics.com/login.From the portal, go to RESEARCH, then SERVICE PROVIDER OUTSOURCING or SERVICES AND SUBSCRIBERS
- North America Business VoIP Services Leadership Matrix
- Video Services and Subscribers
- Ethernet and IP MPLS VPN Services
- Residential Voice, Video, and Data Services: North America
SALES
Infonetics Research (www.infonetics.com) is an international market research and consulting firm serving the communications industry since 1990. A leader in defining and tracking emerging and established technologies in all world regions, Infonetics helps clients plan, strategize, and compete more effectively.
Follow Infonetics on Twitter for the latest headlines: http://twitter.com/infonetics.
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