CAMPBELL, California, March 30, 2011—Market research firm Infonetics Research this week released VoIP and UC Services and Subscribers, a market share and forecast report that includes two Business VoIP Service Provider Scorecards that will be published later this year, and an IP Centrex Provider Tracker highlighting deployments by provider, region, service, and platform.
“The VoIP service market weathered the economic turmoil of the last couple of years, and, with increasing customer adoption, reached $49.8 billion in 2010 (compared to $34.8 billion in 2008). While the residential services segment remains the largest of the market at 69% of total revenue, business VoIP services are growing at faster rates; a notable example: SIP trunking had a breakout year with 143% revenue growth in 2010,” notes Diane Myers, directing analyst for VoIP and IMS at Infonetics Research.
VOIP SERVICES MARKET HIGHLIGHTS
- Infonetics Research forecasts the combined business and residential/SOHO VoIP services market to grow to $74.5 billion in 2015
- Managed IP PBX business VoIP service revenue is expected to more than double from 2010 to 2015
- NTT of Japan retains its leadership as the world's largest residential VoIP service provider, followed by Comcast and France Télécom
- The fastest growing segments of the VoIP services market are SIP trunking and hosted UC telephony
- The number of residential VoIP subscribers increased 19% in 2010 to 157 million worldwide
- Based on healthy demand for cloud-based services, the number of seats for IP Centrex and hosted UC services grew 20% in 2010
Infonetics' VoIP and UC Services and Subscribers report, published twice per year, features an IP Centrex Provider Tracker and provides worldwide and regional market size, forecasts, and analysis of residential/SOHO (small office, home office) VoIP services, business VoIP and UC services, and VoIP subscribers. Business voice services tracked include managed IP PBX services, hosted VoIP and unified communication (UC) services (IP Centrex by business size, UC applications, UC telephony), and IP connectivity services (VoIP VPN/IP access, SIP trunking, IP integrated access). Regions tracked include North America, EMEA (Europe, Middle East, Africa), Asia Pacific, and Central and Latin America (CALA).
Consumer VoIP subscriber market share is provided for AT&T, Cablevision, Charter, Comcast, Cox, Embratel NetFone, France Télécom, KDDI, LG Dacom, LibertyGlobal, NTT, ONO, Optus, Rogers, SFR, SK Broadband, SoftBank, Tele2 Netherlands, Telecom Italia, Time Warner Cable, Vonage, and many others.
The service includes two Business VoIP Service Provider Scorecards: one scorecard that analyzes and ranks the top 10 IP Centrex and top 10 IP connectivity service providers in North America, published May 4, and one scorecard that analyzes and ranks the top 10 IP Centrex service providers in EMEA, published Aug. 4.
To download the prospectuses, tables of contents, etc. for related and upcoming research (below), please log in to Infonetics' service portal (http://www.infonetics.com/login) and go to RESEARCH, then SERVICE PROVIDER VOIP AND IMS.
Infonetics Research (www.infonetics.com) is an international market research and consulting firm serving the communications industry since 1990. A leader in defining and tracking emerging and established technologies in all world regions, Infonetics helps clients plan, strategize, and compete more effectively.
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