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SIP Trunking Adoption Strong Despite Pockets of Inertia; Market Wide Open

 

Campbell, CALIFORNIA (October 14, 2015)—IHS (NYSE: IHS) conducted in-depth interviews with enterprises in North America that are using premises-based PBX or unified communications systems and found that 45 percent of respondents use SIP (Session Initiation Protocol) today for a portion of their voice connectivity requirements, rising to 62 percent by 2017 as the use of legacy trunks such as T1s decreases.


“SIP trunking’s been around for a while, but our survey shows inertia on the part of businesses tied up with existing contracts and services is inhibiting growth. But these are not overwhelming barriers, as the key drivers for businesses moving to SIP trunking include flexibility and easier management,” said Diane Myers, research director for VoIP, UC and IMS at IHS.


SIP TRUNKING SURVEY HIGHLIGHTS

  • The market is wide open for SIP trunking providers; in a crowded market, no single provider dominates
  • Cost savings is not respondents’ chief driver for switching to SIP trunking; rather flexibility, easier management and improved reliability top the list
  • Though businesses are migrating to SIP trunking, few have done a full cutover: among survey respondents that have deployed SIP trunking, SIP represents only a portion (~50 percent) of voice trunk capacity
  • SIP trunking connections are currently dominated by native support on the PBX rather than edge equipment such as enterprise session border controllers (SBCs) or gateways

SIP TRUNKING SURVEY SYNOPSIS

For the 17-page 2015 IHS Infonetics SIP Trunking and eSBC Strategies: North American Enterprise Survey, IHS interviewed purchase-decision makers with detailed knowledge of trunking services at 195 North American organizations with at least 101 employees. Respondents were asked about SIP trunking deployment models, drivers and barriers, capacity, connections, endpoints, IP PBX and UC system manufacturers, SIP trunking service providers, and more. To purchase the report, please visit www.infonetics.com/contact.asp.


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About IHS (www.ihs.com)

IHS (NYSE: IHS) is the leading source of insight, analytics and expertise in critical areas that shape today’s business landscape. Businesses and governments in more than 150 countries around the globe rely on the comprehensive content, expert independent analysis and flexible delivery methods of IHS to make high-impact decisions and develop strategies with speed and confidence. IHS has been in business since 1959 and became a publicly traded company on the New York Stock Exchange in 2005. Headquartered in Englewood, Colorado, USA, IHS is committed to sustainable, profitable growth and employs about 8,800 people in 32 countries around the world.


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"SIP trunking’s been around for a while, but our survey shows inertia on the part of businesses tied up with existing contracts and services is inhibiting growth."

Diane Myers
Research Director, VoIP, UC, and IMS

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